Refund & Cancellation Policy
Nourish IQ
All purchases, payments, consultations, protocols, programs, packages, follow-up services, and other services purchased through Nourish IQ are FINAL SALE AND NON-REFUNDABLE.
By purchasing or booking any service with Nourish IQ, you acknowledge and agree to the following:
No Refunds
Nourish IQ has a strict no-refund policy. Once payment has been made, no refunds will be issued for any reason, including but not limited to:
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Change of mind
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Change in personal circumstances
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Financial circumstances
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Failure to attend or complete appointments
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Choosing not to proceed with a protocol or program
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Discontinuing a protocol or program after it has begun
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Not using some or all of the services included in a package
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Purchasing a service and later deciding it is no longer required
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Dissatisfaction with individual results or progress
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Sensitivities, intolerances, or personal responses to foods, supplements, PEP-TIDES, or other products discussed as part of your individualized education or protocol
Cancellations & Rescheduling
Nourish IQ requires a minimum of 48 hours’ notice to cancel or reschedule an appointment.
Appointments cancelled with less than 48 hours’ notice and missed appointments are considered used and are non-refundable.
Rescheduling does not create an entitlement to a refund.
Protocols, Programs & Packages
Considerable professional time is dedicated to reviewing health histories, intake forms, symptoms, medications, supplements, nutrition, lifestyle factors, laboratory information, and other information provided by clients.
Once a consultation, assessment, protocol, program, or package has been purchased, the payment remains non-refundable whether or not the client completes or uses every component of the service.
Unused appointments, follow-ups, email support, protocol services, or other components of a purchased package have no cash value and are not eligible for partial refunds.
Results
Health, nutrition, supplement, lifestyle, and wellness outcomes vary considerably between individuals. Purchasing a service does not guarantee a particular result, improvement, response, or timeframe.
A lack of desired results does not qualify a purchase for a refund.
Products & Third-Party Purchases
Nourish IQ does not provide refunds for supplements, laboratory testing, PEP-TIDES, supplies, or other products or services purchased from third-party companies. Any return, refund, shipping, or product-quality issue must be addressed directly with the company from which the item was purchased.
Agreement
By submitting payment or completing a booking with Nourish IQ, you confirm that you have read, understood, and agreed to this Refund & Cancellation Policy before purchasing.
All sales are final. No refunds